Return Policy

HOW DO I RETURN AN ITEM?

At this time YNG DNA does not accept returns.

WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?

Please contact our Customer Support team (Contact Us Page) to start the return process. Please include the following information.

• Order number
• Proof of purchase
• Video or photo of the faulty product (if applicable)
• Complete delivery address
• Contact telephone number

In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.